KEN KIRSCHENBAUM, ESQ ALARM - SECURITY INDUSTRY LEGAL EMAIL NEWSLETTER / THE ALARM EXCHANGE You can read all of our articles on our website. Having trouble getting our emails? Change your spam controls and white list ken@kirschenbaumesq.com ****************************** Techs having access to customer cameras - follow up to article on complaint against ADT April 28, 2021 ********************** Techs having access to customer cameras – follow up to article on complaint against ADT on April 5, 2021 ********************** Ken Does the Employee Agreement address or state it prohibits employees accessing a customer’s camera system without permission? I think it should. Some techs get friendly with customers and it may not be a problem that they access the cameras. But what happens if the relationship declines and the customer comes back and accuses the tech or company of viewing their cameras? Jason ************************ Response ************************ The Standard Employment Agreement doesn’t specifically prohibit employee spying on customer cameras; it also doesn’t mention that employees are prohibited from burglarizing customer premises or starting fires at customer premises; it likely doesn’t mention that employees shouldn’t steal customer property while on customer premises or physically assault customers; maybe all good ideas, but hopefully superfluous provisions. There is a reason that most states have enacted license laws for alarm companies; it’s not just to collect revenue, add a layer of bureaucracy and annoy you. Many of the license laws require you to notify the licensing agency of new hires so that the agency can run background checks to weed out the criminals. If your state doesn’t have that procedure it’s probably a good idea for you to implement your own background check before hiring employees [and making sure existing employees meet the same standards]. Alarm company employees have access to personal and sensitive information vital to life safety issues. This information can be useful to protect a customer’s property and person, but can also be used for improper, illegal, purposes. It shouldn’t be necessary to spell out every manner in which an employee can abuse the information available by virtue of the employment. The Employment Agreement has all the boiler plate provisions you need and there are plenty of blank spaces for fill-in terms. ******************* Be sure to use up to date contracts. Get the updated contracts at www.alarmcontracts.com ; call K&K’s Contract Administrator Eileen Wagda at 516 747 6700 x 312 or email her at ewagda@Kirschenbaumesq.com to see if you are entitled to a discount, or to assist with your contract order. ********************** To order up to dateStandard Form Alarm / Security / Fire and related Agreements, click here: www.alarmcontracts.com ************************* CONCIERGE LAWYER SERVICE PROGRAM FOR THE ALARM INDUSTRY You can check out the program and sign up here: https://www.kirschenbaumesq.com/page/concierge or contact our Program Coordinator Stacy Spector, Esq at 516 747 6700 x 304. *********************** NOTICE: You can always read our Articles on our website at ww.kirschenbaumesq.com/page/alarm-articles *********************** THE ALARM EXCHANGE
This area is reserved for alarm classifieds, alarm company announcements, solicitations, offers, etc. There is no charge to post a listing here.Include your contact information, phone, email and web site. If you would like to submit a post, please send an email to ken@kirschenbaumesq.com. To create a reciprocal link to our website, click here. ************************************************ Getting on our Email List / Email Articles archived: Many of you are forwarding these emails to friends or asking that others be added to the list. Sign up for our daily newsletter here: Sign Up. You can read articles and order alarm contracts on our web site www.alarmcontracts.com ************************** Ken Kirschenbaum,Esq Kirschenbaum & Kirschenbaum PC Attorneys at Law 200 Garden City Plaza Garden City, NY 11530 516 747 6700 x 301 ken@kirschenbaumesq.com www.KirschenbaumEsq.com
