KEN KIRSCHENBAUM, ESQ ALARM - SECURITY INDUSTRY LEGAL EMAIL NEWSLETTER / THE ALARM EXCHANGE You can read all of our articles on our website. Having trouble getting our emails? Change your spam controls and whitelist ken@kirschenbaumesq.com ****************************** software contract review April 7, 2026 *********************** software contract review ************************ Ken, My company is getting new software for business operations, and I wanted you to look over the T&C and contract if possible. I just need to make sure there are no Gotcha's in here. Rev.io Terms & Conditions 01.2026 Thanks, Ben ************************** Response ************************** Make sure there are no "gotchas". Well there are plenty, though I am not sure which ones bother you. You are responsible to review the agreement carefully before signing it and I am available to explain anything you don't understand; also perhaps highlight something that I would find objectionable on your behalf [even if you don't] such as the indemnity provision. Contract terms are a matter of negotiations and there are more items that need to be considered besides the cost, upfront or continuing. I can't know if the software is so terrific that you are willing to agree to terms you would ordinarily find difficult to accept. For example, are you agreeing to be locked in for a long term with no way out, other than bankruptcy or lots of money? Could be tasks that you have to perform that you'd prefer the vendor to do or tasks you simply can't figure out how to do. Hiring another vendor to help you deal with this vendor doesn't seem very efficient to me. Be sure you have a way out if you are not satisfied with the service. Also be aware of hidden costs and charges. Dispute resolution may be so stacked against you that there will be no point getting into a dispute in the first place. Buyer beware is something to keep in mind. Also, the friendly and helpful sales person will be gone once the ink is dry. The Alarm Exchange has a list of software companies that should be cooperative. **************************** STANDARD FORMS Alarm / Security / Fire and related Agreements. click here: www.alarmcontracts.com *************************** CONCIERGE LAWYER SERVICE PROGRAM FOR THE ALARM INDUSTRY - You can check out the program and sign up here: https://www.kirschenbaumesq.com/page/concierge or contact our Program Coordinator Stacy Spector, Esq at 516 747 6700 x 304. *********************** ALARM ARTICLES: You can always read our Articles on our website at ww.kirschenbaumesq.com/page/alarm-articles updated daily ******************** THE ALARM EXCHANGE - the alarm industries leading classified and business exchange - updated daily ************************* Wondering how much your alarm company is worth? Click here: https://www.kirschenbaumesq.com/page/what-is-my-alarm-company-worth ****************************** Getting on our Email List / Email Articles archived: Many of you are forwarding these emails to friends or asking that others be added to the list. Sign up for our daily newsletter here: Sign Up. You can read articles and order alarm contracts on our web site www.alarmcontracts.com ************************** Ken Kirschenbaum,Esq Kirschenbaum & Kirschenbaum PC Attorneys at Law 200 Garden City Plaza Garden City, NY 11530 516 747 6700 x 301 ken@kirschenbaumesq.com www.KirschenbaumEsq.com
