Are alarm company sales people going to join the ranks of sales people selling
aluminum siding used cars bridges, particularly the Brooklyn Bridge
First we see news exposes claiming that alarm systems are less than useless, a plight on society, wasting the valuable time and resources of police, fire and EMT personnel. Now we see a news story how the dogs are turning on themselves and devouring each other, all at the expense of the unsuspecting naive people they prey on. What am I talking about? Suzanne Boling, Director of Operations of Gideon LLC was good enough to send me the link to watch the ABC news story on alarm company sales people. Here is the link: http://abcnews.go.com/2020/video/investigation-home-alarm-salesmen-accused-underhanded-tactics-27575166
According to the news article the billion dollar alarm industry engages in underhanded sales tactics. The focus of the story is door knockers, and the primary target seems to be ADT. Claiming to be ADT employees looking to upgrade the alarm system or give something for nothing the door knocker gains access to the home, after which the sales person is trained to continue the deception and get the homeowner to sign up for a new alarm system with a 5 year term. According to the story ADT sued one company and picked up $2 million. That's a lot of door knocking.
The alarm industry has come a long way since it started with door knockers. In the beginning the door knocker knocked on your door to let you know that you needed someone to stop by nightly to check your door or you might find the door kicked in, windows busted or maybe your legs busted if you didn't get the message yet. Today's door knockers don't threaten violence or property damage, at least not directly. All they need to do is carry about today's newspaper from most any locale. More and more violence; less and less effective police and fire protection. Better get a new alarm system.
Licensing alarm companies and requiring that employees be fingerprinted and screened is not a very effective way to combat the door to door sales abuses. Only criminal records are checked during the licensing and registration process. Perhaps the state [or maybe ABC] needs to check for outgoing personalities, fluent conversationalists, snazzy glossy pictures of crime and fire scenes, psychopathic personalities or maybe children of aluminum siding or used cars salesmen.
On a more serious note, of course business and government agencies should not tolerate deceptive business practices and there are plenty of laws on the books to deal with that conduct. Overwhelmingly the sales force of alarm companies are honest hard working people, and unfortunately not much of those billions of dollars make it to them. More often than not the sales person is also the owner of the company and does or helps with the installation. The alarm industry is still made up of one giant, a handful or really large companies, and to varying degrees, owner operated businesses. It's too bad that a few bad apples are rotting the barrel. We'll just have to get over it.