KEN KIRSCHENBAUM, ESQ
ALARM - SECURITY INDUSTRY LEGAL EMAIL NEWSLETTER / THE ALARM EXCHANGE
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More on SimpliSafe and Ring and DYI products /  New Webinars announced / Register now  
September 20, 2023
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SEE WEBINAR REGISTRATION BELOW – REGISTER NOW
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More on SimpliSafe and Ring from article on September 13, 2023
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Ken,
          If you can’t beat them, join them. I agree with Anthony and have been quoting  and installing Ring. It is a good supplement to the security/fire systems we already have or are installing.
PM
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another comment
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Ken
          With references to ongoing DYI Comments.
          I have never seen so many companies racing to the bottom trying to compete against DIY.
          The same panic occurred when the cable companies as well as the phone companies in my area first entered the alarm industry.  Everyone thought it was the end of the industry, as well as the world.  Allowed by law but, there are numerous pitfalls the untrained person is unaware of and will soon find out.  Face it…..it’s here to stay. There will always be DIY within any trade. (weekend carpenters, plumbers, and electricians)
TV home renovations shows make everything look easy. 
          Concentrating on improving your company’s professionalism greatly reduces DYI and the other guy you think is a competitor.  A company that’s not as good as you are ….  is not a competitor.  Competition forces you to be the best you can be.
If you think they are better than you, find out why and beat them at their own game.
Caring for your clients gives you the best source of referrals and professionally eliminates competition.  
 John Yusza Jr.
Integrated Systems Consultant / MCI Founder / DQA
Monitor Controls a division of
American Alarm and Communications, Inc.
Wallingford, CT 
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Response
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          All good points.  I think it makes sense to offer some DIY products.  You’re the experts and you know your customers.  Maximizing sales, profits and customer satisfaction should be your goal.
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WEBINARS SCHEDULE and REGISTRATION: SOFTWARE  //  CENTRAL STATIONS
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SOFTWARE WEBINARS:
         With all the discussion, and dissatisfaction, about management software our first webinar series is by software providers offering comprehensive software programs for the alarm industry.
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Title:  Fieldhub: All In One Operations and Accounting Software For Security and Fire Integrators
When:  October 3, 2023  noon ET
Why attend:  FieldHub is a comprehensive software program that integrates proposals, planning, warehouse inventory management, scheduling, field technician mobile applications, invoicing, accounting, tracking systems and devices, creation and linkage of a central station account, and much more
Who should attend: managers and owners
Presented by: Miles Fawcett, Founder and CEO of FieldHub Inc. 202.417.8196;  miles@fieldhub.com      www.fieldhub.com
Hosted by:  Ken Kirschenbaum, Kirschenbaum & Kirschenbaum PC
Register here:  https://attendee.gotowebinar.com/register/2290942861013931612
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Title:  Micro Key Solutions
When:  October 4, 2023  noon ET
Why attend:  Robust Accounting and Monitoring Solutions for the Security Alarm Industry delivering user-friendly, seamlessly integrated accounting, service, and central station monitoring software that centralizes your data, integrates service tracking, and streamlines operator communications. 
Who should attend: managers and owners
Presented by: Victoria Ferro, President, Micro Key Solutions, 407-870-0040; vferro@microkey.com   www.microkey.com

Hosted by:  Ken Kirschenbaum, Kirschenbaum & Kirschenbaum PC
Register here:  https://attendee.gotowebinar.com/register/6163494282721597275
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Title:  Innovative Business Software:  operating software for central stations
When:  October 5, 2023  noon ET
Why attend:  Innovative Business Software is central station solution to smooth operation and integration
Who should attend: managers and owners
Presented by: Jen Kolind, President and CEO of Innovative Business Software Inc. 469 556 2822;  jens.kolind@innovative247.com   www.innovative247.com  
Hosted by:  Ken Kirschenbaum, Kirschenbaum & Kirschenbaum PC
Register here: 
https://attendee.gotowebinar.com/register/2817426411948243036
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Title: WorkHorseSCS
When: October 11, 2023 noon ET
Why attend: 
Alarm business operating software solution for Sales, Field Service, Customer Service, RMR (Recurring Monthly Revenue), Electronic contracts and Digital Signatures, all conveniently housed in one unified platform. Streamlines your alarm company's processes with Single Point of Data Entry solution. Integrates with over 40 Central Stations, along with leading platforms like Alarm.com, Alula, resideo, SecureCom, and SecureNet.
Who should attend: Managers and owners
Presented by: Steven Hayes, 941.229.8200 steven.hayes@workhorsescs.com www.WorkHorseSCS.com
Hosted by: Ken Kirschenbaum, Kirschenbaum & Kirschenbaum PC
Register here: https://attendee.gotowebinar.com/register/3965237386615522648
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Central Stations series: Why You Should Be Monitored By Our CS
Hear from the leading central stations and “Why you should be monitored by” that central station.  The topic of remote operator monitoring from outside the central station facility and the dynamics that issue presents is sure to come up.  The question you need to be asking is why isn’t your central station participating and why are you still using your central station if it’s not participating?
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October 17, 2023 noon ET, Emergency 24
Registration Link:  https://attendee.gotowebinar.com/register/5032873072502046552

October 18, 2023 noon ET, Statewide Monitoring Corp
Registration Link:  https://attendee.gotowebinar.com/register/3560536843132524128


October 19, 2023 noon ET, Legacy Security Services
Registration Link: https://attendee.gotowebinar.com/register/4084258420664728661

October 24, 2023 noon ET
National Monitoring Center
Registration Link: https://attendee.gotowebinar.com/register/106284724856601695

October 25, 2023 noon ET, Dynamark Monitoring
Registration Link: 
https://attendee.gotowebinar.com/register/5050152997423183449

October 26, 2023 noon ET,  COPS Monitoring    Registration Link: https://attendee.gotowebinar.com/register/1774793620122519136

October 31, 2023 noon ET, Rapid Response Monitoring Center

Registration Link: https://register.gotowebinar.com/register/2959829660260960857
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Ken Kirschenbaum,Esq
Kirschenbaum & Kirschenbaum PC
Attorneys at Law
200 Garden City Plaza
Garden City, NY 11530
516 747 6700 x 301
ken@kirschenbaumesq.com
www.KirschenbaumEsq.com