KEN KIRSCHENBAUM, ESQ ALARM - SECURITY INDUSTRY LEGAL EMAIL NEWSLETTER / THE ALARM EXCHANGE You can read all of our articles on our website. Having trouble getting our emails? Change your spam controls and white list ken@kirschenbaumesq.com ************************************ More on Honeywell fire panel / Napco fire panel issue April 30, 2020 ****************** More on Honeywell fire panel / Napco fire panel issue ********************** Ken, In response to the person with the Honeywell motion sensor problems I have seen a few bad wireless motions from some of the kits ADI sells. I have seen more bad 5816 wireless contacts as well as the slimmer wireless window contacts. They usually don't fail immediately but after a few months in service. I rarely see any issues with their hardwired dual tech motions that seem to work great. On another note with Honeywell, I have seen the fire alarm panels under the Silent Knight brand, such as the newer 6808 and the 6700, that were defective out of the box or have software / firmware issues. Some of the firmware issues will keep you from programming the panel. There were also power supply issues on the 6808 where the panel would just die with no trouble indication. When I took it back to exchange it I was told that other fire alarm companies were experiencing the same issues. I don't know if anyone talked about this before, but, on another panel manufacturer, Napco's Firelink 8-32 zone panel, has an internal firmware fault that will cause the panel to activate the horn strobes when a supervisory gate valve is closed while the panel is in a fire alarm silenced state. This happens when doing waterflow monitoring and you put the waterflow switch in alarm and then silence the panel. If you then close a gate valve (supervisory) the panel will reactivate the horn strobes. If you reset the panel, clearing the alarm, then cause the supervisory or activate the supervisory first, it won't occur. It will also do it in alarm from a manual pull smoke/heat or other fire alarm condition. I did call Napco tech support and discuss this with them. While I was talking with the Napco tech he programmed a panel in their shop just as I did and, it did the same thing for them. They thanked me for bringing it to their attention and said it was a firmware issue that they needed to address. Anonymous Alarm Guy ****************** Response ***************** Honeywell is no novice when it comes to defending class actions. I understand a new one was recently filed by some NJ law firm relating to the fire alarm panel. I guess we will hear more about it soon. In the mean time, protect yourself with the Fire All in One. It's time to update if you don't have the later version 2019 or later. ******************* Reaching K&K during the lock down ********************** During this crisis the most efficient way to reach our attorneys is via email. You can also call and if not picked up, leave a message and your call will be returned promptly. Here are a few departments to contact directly: alarm / security / pers / fire department: Ken - Ken@Kirschenbaumesq.com or call and leave a message with return number at 516 747 6700 x 301 health care professionals: Jennifer Kirschenbaum,Esq 516 747 6700 x 302; jennifer@kirschenbaumesq.com Alarm contracts: Eileen Wagda 516 747 6700 x 312 Alarm licensing: Alison Gallup,Esq 516 747 6700 x 317 AGallup@Kirschenbaumesq.com; or Eileen Wagda, Licensing Administrator, 516 747 6700 x 312 EWagda@Kirschenbaumesq.com Employment issues: Kieran Bastible 516 747 6700 x 315 kbastible@kirschenbaumesq.com; or Jennifer Kirschenbaum,Esq Concierge Alarm Clients have full access through our Concierge Program Coordinator, Stacy Spector, Esq 516 747 6700 x 304 or SSpector@Kirschenbaumesq.com Collections: [courts are shut down at this time, so don't expect much progress. We will however continue to prepare papers on our end so that we will be ready when the courts normalize] Kathleen Lampert 516 747 6700 x 319 KLampert@Kirschenbaumesq.com Pending litigation: Caroline Wallet,Esq CWallett@Kirschenbaumesq.com 516 747 6700 x 305 and Maureen Biel,Esq 516 747 6700 x 303 MBeil@Kirschenbaumesq,com Bankruptcy and debt collection issues: Steve Sheinwald,Esq 516 747 6700 x 309 SSheinwald@Kirschenbaumesq.com or Scott Dillon,Esq 516 747 6700 x 318 **************** To order up to date Standard Form Alarm / Security / Fire and related Agreements, click here:www.alarmcontracts.com ************************* CONCIERGE LAWYER SERVICE PROGRAM FOR THE ALARM INDUSTRY You can check out the program and sign up here: https://www.kirschenbaumesq.com/page/concierge or contact our Program Coordinator Stacy Spector, Esq at 516 747 6700 x 304. *********************** NOTICE: You can always read our Articles on our website at ww.kirschenbaumesq.com/page/alarm-articles *********************** THE ALARM EXCHANGE
This area is reserved for alarm classifieds, alarm company announcements, solicitations, offers, etc. There is no charge to post a listing here.Include your contact information, phone, email and web site. If you would like to submit a post, please send an email to ken@kirschenbaumesq.com. To create a reciprocal link to our website, click here. ************************************************ Getting on our Email List / Email Articles archived: Many of you are forwarding these emails to friends or asking that others be added to the list. Sign up for our daily newsletter here: Sign Up. You can read articles and order alarm contracts on our web site www.alarmcontracts.com ************************** Ken Kirschenbaum,Esq Kirschenbaum & Kirschenbaum PC Attorneys at Law 200 Garden City Plaza Garden City, NY 11530 516 747 6700 x 301 ken@kirschenbaumesq.com www.KirschenbaumEsq.com
