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CYBER LIABILITY IN ALARM CAMERA AND REMOTE ACCESS SYSTEMS
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Ken
    Do your contracts provide protection for cyber liability?
JJ
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RESPONSE
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    Alarm systems rely on communication through various communication pathways.  Thus the systems are vulnerable to hacking and interception.  Since the alarm systems may be connected to computers that also interface with computers used for non-alarm purposes the potential for hacking into the personal computer, finding personal information and reeking havoc within the system and programs and damages, can go well beyond the hacking into the alarm system only.  
    Alarm systems, video systems and home automation and integration systems that offer remote access through the Internet or cellular pathways are particularly at risk for unauthorized access.  Since its the alarm system integrator designing, installing, servicing, monitoring and providing platform remote access, subscribers will naturally look to the alarm company when an unauthorized hack occurs.  
    This is just one issue of potential liability faced by the alarm company.  
    So the direct answer is, yes, the Standard Form Agreements address this issue and endeavor, contractually, to exclude liability for cyber attack, disruption and damages.  If you are not sure that your version of the All in One Agreement has this cyber protection provision contact our Contract Administrator Eileen Wagda at 516 747 6700 x 312 and see if you need an updated form.
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