August 31, 2011
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Comments
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Ken,
An answer to Leo's question, or help to that question, could be that he used a central station that sends him daily log reports of alarm activity of his customers, and Reads the reports.
We use All American Monitoring and read the reports and call all of our customers that are on the report daily to let them know we are here to help if need be; it stops continuous false alarms.
Jimmy McClellan
Security Services
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Leo:
Call your customer.
Ron
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Ken,
I can.t speak to this specific case but I can tell you that we had this happen to a customer of ours when I worked for BRINKS. This issue was actually due to a local government property tax issue and had nothing to do with anything else. I guess it was like threatening to suspend your driver's license for not paying parking tickets.
We should not have even been told this private info but when we called the AHJ we got someone that was a little too chatty. After this, we simply told the customer to call the AHJ and ask why they were flagged and did not tell them that we knew they were behind in their taxes.
The customer resolved the issue and life went on.
Adam Feinberg
Access Security Corp.
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Ken,
In response to what Leo had to say about an impending suspension
Sounds to me like there is a communication problem between the customer and the alarm company. I don't understand why Leo does not pick up the phone and call the customer and discuss the issue with the customer directly. The AHJ knows who the alarm company is, the alarm company knows who the customer is, why not call and offer assistance getting the matter cleared up?
Could easily be just a call to say we got copied on this notice and wanted to let you know we are here to help resolve whatever the issues are assuming they have something to do with the services we normally provide. And then let the customer talk.
Seems rather simple to me.
John Becker, President
Digital Security and Electronics, Inc.
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working without contracts and putting business in wife's name
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"B" had best not try to put the assets in his wife's name AFTER an incident occurs and certainly not after the process server walks out the door. Judges take a dim view of the fraudulent transfer of assets in anticipation of litigation and will undo the transfer.
Hire an attorney and properly structure your business. Each branch / division should be its own corporation with a holding company at the top that owns the assets. Piercing one corporate veil is one thing. Piercing 2 or 3 is quite another.
Get and use contracts. There is no reason not to. If the client won't sign one, you don't need the client.
David L. Myers
Myers Protection Services
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hiring subs
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"If I'm a sub to an electrician, installing a fire alarm system, do I need to use any of your contracts and if so who signs them."
Thanks
BW
Spectrum Systems
If this is a NY contractor.........
This brings up a very good question. Is the electrician licensed to install alarm systems?
If not then this would be illegal since the electrician is holding himself out to be able to install without a license. Hiring a licensed alarm contractor thru an unlicensed contractor is contrary to the law.
Mike
CSS
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