KEN KIRSCHENBAUM, ESQ ALARM - SECURITY INDUSTRY LEGAL EMAIL NEWSLETTER / THE ALARM EXCHANGE You can read all of our articles on our website. Having trouble getting our emails? Change your spam controls and whitelist ken@kirschenbaumesq.com ****************************** Comments on raising customers’ prices for RMR / Don’t miss contract sale January 7, 2023 ********************* Comments on raising customers’ prices for RMR from article on December 20, 2022 ***************** Ken What about for customers who refused to sign a 3 year contract and only have a one year contract? What if the contract is expired? How about customers that refused to sign a contract and you still provide service? BTW, this is the same customer who constantly asks for a bargain/discount and nothing is good enough. John ********************** Another comment *********************** Ken Does this also apply to additions to the recurring? i.e., added another service...just add it to the bill? Of course I use your contracts Thanks Mike ********************* Response ********************* Here’s the thing about the advice to raise RMR rates by up to 9% per year, you have to be using the Standard Form Agreements because the right to increase is in those contracts; I can’t advise on other contract forms. If you reduce the printed term in the Standard Form Agreements [5 years for residential and 10 years for commercial] then you have that many less years to raise the rates. Obviously if you delete the raise provision then you can’t raise the rate. If the original contract term has expired and the contract is in renewal you can raise the rate, but since it’s in renewal the customer can cancel on 30 day notice. You can raise the rate 9% per year without notice, even in renewal. In the renewal term you can raise more than 9% but you will need to give notice to the customer. Regarding the customer who refuses to sign a contract and you provide service anyway? Did you really ask me that? Do no work for a customer without a signed contract. If you do raising prices will be the least of your problems. When you change services you can of course increase the RMR. That will be part of the new service contract, which will be in a new All in One or a Supplemental Rider. Can you raise the RMR during the contract term beyond the 9%? Not really; you will be in breach of the contract if you raise the RMR beyond the 9% per year without notice and consent of the subscriber. ******************* CONTRACT SALE NOW THROUGH JANUARY 13, 2023
*************** NOTICE: The Standard Form Agreements have been updated for 2023. Check with our Contract Administrator, Eileen Wagda, at 516 747 6700 ext 312 to see if your forms need updating. Keep in mind that updates are free for 6 months and half price for 12 months from your original order date. Requests for updates will be processed after the new orders are processed. The sale ends January 13, 2023; the sooner you order the sooner you will get the contracts. Please do not call requesting priority unless you are a Concierge Client or have paid for expedited service. ****************** How to order: order at www.alarmcontracts.com - ordering is easy - order on-line during the sale and save thousands of dollars. Need help ordering? Call our Contract Administrator Eileen Wagda at 516 747 6700 x 312 for assistance. Concierge Clients can call our Concierge Program Coordinator Stacy Spector, Esq for assistance at 516 747 6700 x 304. Concierge Clients receive an additional 10% off the sale price. You can join the Concierge Program before ordering to receive the discount and you should take advantage of this program. ******************* Contract sale runs through January 13, 2023. This will definitely be the best deal of 2023. When you place the order the full price will come up. We will apply the discount manually when we process the order. Contracts will be delivered by email only. Just order what you need - we will check and apply the proper discounts. ********** Here's the deal: Buy 1 All in One Residential, Commercial or Fire All in One and get $100 off and $50 off Disclaimer Notice save $150 Buy 2All in One forms and get $100 off first and $200 off second and $75 off Disclaimer Notice and $100 off alarm.com rider and $100 off the Honeywell Notifier rider. Save up to $575. Buy 3 or more All in One forms and get same as above and $300 off the third form and $400 off the fourth form. Save up to $1275.00 [Residential, Commercial, Fire, Home Automation] Commercial Mobile Surveillance Lease $1000. Save $250 Fire All in One with Security Rider $1275.00. Save $300.00 Add the Commercial Fire All in One and the Commercial All in One and get $200 off each. Save $700.00 Qualifier Agreement $1200.00 Save $300.00 Digital Sign And Display Sales, Hosting And Service $437.50 save 50% $437.50 Computer Consulting and Service $437.50 save 50% $437.50 Nationwide DIY with monitoring. $3500.00 save $1000.00** Nationwide PERS with or without GPS tracking. $3500.00 Save $1000.00** NEW THIS YEAR TO THE SALE: All other contracts not listed above will be discounted 20% during the sale. Concierge Clients will receive an additional 10%. save thousands
* Your order must be placed on line at www.alarmcontracts.com and received by our office no later than January 13, 2023 by midnight EST. Orders must contain valid credit card payment and be processed; you will receive confirmation. Fill out the order form; the full prices will show and we will apply the discount before processing the order. Orders arriving after sale ends will be processed at regular published rates. Orders will be processed in order received. ForRush orders, delivered by email within 48 hours, add 15% - call Eileen to process. Concierge Clients will receive their Concierge Program Discount on the Sale Price. Sign up for the Concierge Program before placing your contract order to receive the additional discount. ** Does not include consultation or modification What's our Guarantee policy re updates? Free updates within 6 months of purchase*** Half price within 6 months to 1 year*** *** applies to original purchase only ********************* To order up to date Standard Form Alarm / Security / Fire and related Agreements click here: www.alarmcontracts.com *************************** To order up to date Standard Form Alarm / Security / Fire and related Agreements click here: www.alarmcontracts.com *************************** CONCIERGE LAWYER SERVICE PROGRAM FOR THE ALARM INDUSTRY - You can check out the program and sign up here: https://www.kirschenbaumesq.com/page/concierge or contact our Program Coordinator Stacy Spector, Esq at 516 747 6700 x 304. *********************** ALARM ARTICLES: You can always read our Articles on our website at ww.kirschenbaumesq.com/page/alarm-articles updated daily ******************** THE ALARM EXCHANGE - the alarm industries leading classified and business exchange - updated daily ************************* Wondering how much your alarm company is worth? Click here: https://www.kirschenbaumesq.com/page/what-is-my-alarm-company-worth ****************************** Getting on our Email List / Email Articles archived: Many of you are forwarding these emails to friends or asking that others be added to the list. Sign up for our daily newsletter here: Sign Up. You can read articles and order alarm contracts on our web site www.alarmcontracts.com ************************** Ken Kirschenbaum,Esq Kirschenbaum & Kirschenbaum PC Attorneys at Law 200 Garden City Plaza Garden City, NY 11530 516 747 6700 x 301 ken@kirschenbaumesq.com www.KirschenbaumEsq.com
