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 Comments on builder wanting to share in RMR

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Tell the builder, “Sure!  And you can wait the three years I have to wait thanks to ADT and “$0 down” to make a sliver of profit…I would love to share that with you especially since you just made $10,000.00 profit on this job already!”  Grrrrr….

Anonymous

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I think that is the builder wants a piece of the RMR there is a question of what did he do to be entitled to any RMR.

Did he solicit and sell the system? Did the purchaser contact you and have you enter into an agreement to have the builder ALLOW you on site to do work?

I think any attempt at demanding RMR in addition to any markup fee that we allow the contractor to charge is extortion. Get the contractor to sign an agency agreement and then hold hid feet to the fire with such items as NON COMPETE. Reduction of commission if the subscriber defaults ont he contract.

Let the builder know you would be happy to accommodate his greed if he will be happy to assume part of your risk.... 

Joel Kent

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Comment on whether Comcast is violating anti trust laws

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Ken,

Paul should come to the Minneapolis/St Paul area.. They are blowing up the Hubbart Broadcasting channels with their Xfinity alarm systems..... This also brings up another question.

I just finished my continuing education classes which is required by the state of Minnesota for my PLT (power limited technician) in order for me to own and operate a security company, which has a technology contractors license. Most of Comcast installers do not have the requirements to do low-voltage work within the state. Question is, how can they do that in get around state laws that others of us cannot.

Sincerely,

Gordy Neumann

Always Secure Alarm Protection, Inc.

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Comment on fire - removing or defaulting the panel

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Ken:

I read the question from “GP” referring to the “all in one” fire alarm contract dealing with ownership of the programming or communicator.  Please correct me if I am wrong, it is my understanding that under NFPA 72 code, the building owner is to be given a copy of the site specific software.  The owner can use a competing certified company to make changes to that software. 

If this does happen I would make the owner send in a letter releasing us of all liability.

Jeffrey Siegel

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Response

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I don't know if NFPA 72 covers ownership of the programming, but the Fire All in One makes it clear that the programming is the intellectual property of the alarm company.

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Customer reviews from Angie's list

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Ken,

Our web people suggested that we try to get reviews from customers. During process, I spoke to people at Angie’s. Here’s a program they suggested. Below is taken directly from their email link to me review generation tools. It appears that this would violate most alarm licensing rules. Any input?

How the Fetch program works: Share your customer list with us. We'll compare your list to our list of members. A dedicated team of Angie's List Neighborhood Specialists will contact only those customers who are Angie's List members. We'll call and collect their feedback right over the phone. Our goal is to have all calls completed within 10 business days of the Fetch list being submitted. The preferred format for list submissions is Microsoft Excel. Upload your customer list now. New lists can be uploaded, for free, every 90 days. Angie's List will not contact any customer that is not already an Angie's List member, nor will we use that information for any other purpose. A non-disclosure agreement is available upon request.

Thanks,

Dan D. Virginia

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Response

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Be careful what you wish for.