Comment on alarm.com’s new shooter detection system / Comment on Software / Software webinar today October 11, 2023

KEN KIRSCHENBAUM, ESQ
ALARM - SECURITY INDUSTRY LEGAL EMAIL NEWSLETTER / THE ALARM EXCHANGE
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Comment on alarm.com’s new shooter detection system / Comment on Software / Software webinar today
October 11, 2023

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Comment on alarm.com’s new shooter detection system from article on September 22, 2023

Ken,
One of our subscribers has a gunshot detection sensor on its roof; it was installed by NYPD. It is a small box in elevator machine room plugged into a receptacle for power, then a wire ty-rapped to anything along its path until it goes through a hole and outside to the sensor. To make certain no one tampers with it, they wrote "Do not touch NYPD" on it with a marker. Install looks like a DIY job.
  Jeff

Response

          K&K’s Rider for alarm.com has been updated to include a check box for shooter detection and short description of the service.
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Comment on software webinars
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Ken,
          Once again, thank you for all that you do for the industry!
          What is a old timer to do?
          Software Webinars, a topic never heard of when I started in the alarm business, late 1960's. Started using a computer for creating drawings and word processing in 1987, DOS based, and self-taught how to use. The first time I printed a drawing, it was the an administration building at Lasagna Airport, large long building, I did the drawing to 1/16 scale, and then set the output to 16 units, so it printed at 1 inch equals 256 feet, the drawing was the size of a postage stamp. I used to move fast and be ahead of the curve with many of these things, I remember going to the NYC Buildings Dept with plans, drawn multicolored by my pen plotter and plan examiners came over to look and be amazed, now, if you don't have computer printed plans they may not be accepted.  Now we have multiple programs designed specifically for alarm companies, sharable, windows based, that should be product proven before sale. I started with a program called Q&A for word processing, designed my own forms that were building specific. If you were going to a building to perform an inspection each device was listed, check boxes and a blank line to write in issues, the form started you off at the top of the building and walked you through the building so nothing was missed and in a logical order, we still use forms like this. Now that I am thinking about retiring and selling the business, do I reinvent my wheel and start over with new software that the buyer may not use? Things used to change slowly, you had time to adjust, now, if your software is two years old it is outdated, even alarm panels are considered old and need to be changed or updated every few years, that is why I love servicing Acme's they will outlast all of us. I developed a computer interface for Acme's and other old coded electromechanical panels and devices so you could see the timing of the pulses and some other aspects, then service the stations before they become an issue.
          Of course, we use K&K Agreements and keep them updated and current!
What is an old timer to do?
    Jeff
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Response
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          Keep in mind that when you do decide to sell your business the buyer is going to be interested in seeing all kinds of records, and won’t be too happy having to rummage through a bunch of boxes with loose papers tossed in over a 40 year period.  Keeping with the software necessary to run your business and carry on with your life isn’t easy, and as you get older, only gets harder.  Keep on trucking.
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SOFTWARE WEBINARS:  ALL WEBINARS WILL BE RECORDED AND ACCESSIBLE ON K&K WEBSITE
https://www.kirschenbaumesq.com/page/alarm-webinars
Don't miss out on live Q&A and your chance to be heard
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WEBINARS SCHEDULE and REGISTRATION: SOFTWARE / CENTRAL STATIONS
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TODAY'S WEBINAR:
Title: WorkHorseSCS
When: October 11, 2023 noon ET
Why attend: Alarm business operating software solution for Sales, Field Service, Customer Service, RMR (Recurring Monthly Revenue), Electronic contracts and Digital Signatures, all conveniently housed in one unified platform. Streamlines your alarm company's processes with Single Point of Data Entry solution. Integrates with over 40 Central Stations, along with leading platforms like Alarm.com, Alula, resideo, SecureCom, and SecureNet.
Who should attend: Managers and owners
Presented by: Steven Hayes, 941.229.8200 steven.hayes@workhorsescs.com www.WorkHorseSCS.com
Hosted by: Ken Kirschenbaum, Kirschenbaum & Kirschenbaum PC
Register here: https://attendee.gotowebinar.com/register/3965237386615522648

TOMORROW'S WEBINAR:
Title:  Cornerstone Billing Solutions: Solutions for your alarm business operating software
When:  October 12, 2023 noon ET
Why attend:  Customer Management Software and Automated Recurring Billing in one cloud-based software platform. Live customer support. Cornerstone's software includes: complete subscriber records, recurring details, billing history, quotes, job tickets, service calendar, mobile tech app, inventory, robust reporting, collections, central station/alarm industry integrations, and more. Our automated recurring billing ensures 100% of recurring is billed.
Presented by: Scott MacDougal, Founder and Owner of Cornerstone Billing Solutions. (847) 405-9517 ext 2 ; scott@alarmbills.com     www.alarmbills.com
Hosted by: Ken Kirschenbaum, Kirschenbaum & Kirschenbaum PC
Register here:  https://register.gotowebinar.com/register/790183156955638876
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Software and central station webinars

          If you haven’t signed up for the webinars you’re making a mistake.  The live presentations offer you the opportunity to ask your questions and get answers.  You can join on any device including your office computer or your smart phone, so even if in the field or driving you can join and even participate.
          If you miss the live webinar, no worry.  It should be posted on the K&K Website for alarm webinars within a few days of the live presentation; go here to check: https://www.kirschenbaumesq.com/page/alarm-webinars
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Central Stations series: Why You Should Be Monitored By Our CS
Hear from the leading central stations and “Why you should be monitored by” that central station. The topic of remote operator monitoring from outside the central station facility and the dynamics that issue presents is sure to come up. The question you need to be asking is why isn’t your central station participating and why are you still using your central station if it’s not participating?

October 17, 2023 noon ET, Emergency 24
Registration Link:  https://attendee.gotowebinar.com/register/5032873072502046552

October 18, 2023 noon ET, Statewide Monitoring Corp
Registration Link:  https://attendee.gotowebinar.com/register/3560536843132524128

October 19, 2023 noon ET, Legacy Security Services
Registration Link: https://attendee.gotowebinar.com/register/4084258420664728661

October 24, 2023 noon ET, National Monitoring Center
Registration Link: https://attendee.gotowebinar.com/register/106284724856601695

October 25, 2023 noon ET, Dynamark Monitoring
Registration Link: https://attendee.gotowebinar.com/register/5050152997423183449

October 26, 2023 noon ET,  COPS Monitoring   Registration Link: https://attendee.gotowebinar.com/register/1774793620122519136

October 31, 2023 noon ET, Rapid Response Monitoring Center
Registration Link: https://register.gotowebinar.com/register/2959829660260960857
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Ken Kirschenbaum,Esq
Kirschenbaum & Kirschenbaum PC
Attorneys at Law
200 Garden City Plaza
Garden City, NY 11530
516 747 6700 x 301
ken@kirschenbaumesq.com
www.KirschenbaumEsq.com