KEN KIRSCHENBAUM, ESQ
ALARM - SECURITY INDUSTRY LEGAL EMAIL NEWSLETTER / THE ALARM EXCHANGE
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Another comment on non-working cameras preclude insurance claim coverage 
July 10,  2025
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Another comment on non-working cameras preclude insurance claim coverage from article on June 25, 2025
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Ken
    Interesting article. 
    What if a neighboring jeweler had only a working intrusion alarm and no camera system?  Their level of security is identical, if not similar, to their neighbor with intrusion and a non-working camera system.  I imagine the insurance company would not have grounds to disclaim coverage to that jeweler.
    Given a security solution is a layered system of components that reduces risk up to a certain tolerance level, balanced by a level of affordability, tolerance levels and affordability change. 
    Beyond defining whether a burg system is required, aren't the layers up to the business owner?  Some prospects I have approached to replace their non-working camera system felt the cameras still served as a deterrent (like a dummy camera) and therefore met their tolerance level and/or affordability.
    I am curious if the jeweler had removed the non-working camera system and simply maintained their intrusion camera system, if the insurance company would have had a case, assuming the jeweler never enumerated the detail of their layered security system prior.
    Great insight and gives a new reason to strike up a conversation with prospects hanging on to broken systems.
Kenny B
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Response
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    You need to refocus the issue.  The issue isn't the adequacy of the security.  The court's decision didn't address that issue, which security experts can debate. The issue here was the integrity of the contract, in this case the insurance policy.  Absent some exceptions, parties to a contract are free to dictate the terms, and they are expected to comply with those terms.
    In this case the obligation to provide the insurance, to cover or reimburse for a loss, was conditioned on a working "security system".  When the customer-insured represented it had a working security system it included not only the intrusion system but the camera system.  I don't know if the insurance carrier required any particular equipment, such as the cameras, but clearly cameras were included in the description of the security system when the carrier was considering underwriting the risk and issuing the policy; the carrier included a condition precedent to coverage, the security system working.
    The customer-insured agreed to the terms of the contract-policy, and this court enforced the plain language of that contract.
    All of you in the alarm industry rely on written contracts and expect that the contracts will be enforced as written.  Using the Kirschenbaum Contracts
TM will provide the protection you need; keep the contracts updated.
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Ken Kirschenbaum,Esq
Kirschenbaum & Kirschenbaum PC
Attorneys at Law
200 Garden City Plaza
Garden City, NY 11530
516 747 6700 x 301
ken@kirschenbaumesq.com
www.KirschenbaumEsq.com