Question:
Ken,
I was wondering if you should put some kind of clause in all your contracts stating that battery replacement is not covered for any reason whatsoever and will be charged for battery only. I know every time there is a blackout or when there are multiple alarms etc. I have a tough time charging for the batteries. I personally would like this clause in all the contracts including lease, and service contract.
Bob
US Security Systems
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Answer:
Both the standard Service and Commercial lease contracts exclude batteries from the service; the subscriber has to pay extra for batteries.