Email makes me nervous. Can I send test results by email? Or go back and forth with patients on email?
Thanks in advance,
Absolutely you can use email so long as:
1. the patient has consented to communication by email (adopting a valid Consent for Disclosure
2. you are complying with the security rule (with a Security Policy
3. you maintain adequate protections against test results and other HIPAA protected health information being sent to an unauthorized person.
If you choose to utilize a patient portal, be sure your patients consent to communications through the portal in advance. My recommendation is you maintain on file your patient providing you with the proper email address - with the patient's signature (which can all be done electronically if you have an electronic patient sign up).
If you're nervous about implementing email into the practice, call us for a consultation to ensure you have required policies and are properly obtaining consents. We can also help with your security risk assessment
, as needed.