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USING THE SUPPLEMENTAL RIDER
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Ken,
    I’m going sign a contract with a client with your All-In-One. We are using a security system with central station monitoring and remote monitoring. In a few months, the client would like to add security cameras (that will be part of the remote monitoring system). As a result, the monthly monitoring price will increase (section 3 of the contract) as well as the price of the equipment.
    So how should I handle changes to a contract shortly after the initial contract was signed?
Sincerely,
Jim 
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Response
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    You are using the Standard Residential All in One [or Commercial All in One].  Once the job is done and the system operational you can still use the Supplemental Agreement that we provide when you get the All in One.  The Supplemental Agreement can be used to add additional equipment, installation and services, provide for that sale and installation charge, increase the RMR and also increase the limitation of liability.  
    If the additions are well after the original contract and installation you are probably better off getting a new All in One Agreement signed since that will start a new term for the RMR items.  Just be sure to complete the forms correctly.  Any doubt, give me a call.
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SERVICE TICKET AND SERVICE AGREEMENT
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Ken
    I'd like to use a proof of  service ticket template that I want to have printed on duplicate tear off sheets. At the bottom the customer agrees that they have copy of my contract which has all the disclaimer, liability paragraphs. Do I need fine print on the back as well? 
Regards,
Paul
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Response
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    By fine print I assume you mean the "protective provisions" found in the alarm contracts.  Referencing the Alarm Contract already signed by the subscriber should suffice, assuming you have a proper contract in place.
    You should not be using a Service Ticket without also having a Service Contract in place.  The Service Contract, for repair service, is part of the All in One Agreements.  There are problems with using only a Service Ticket.  Among them are, the work is typically completed before the service ticket is presented, the ticket may not get signed or may not be signed by a proper person with authority to sign, and fine print on the back is not likely to be enforced if the customer raises enough issue with how the ticket was presented and executed.  With the Service Agreement in place the Service Ticket will serve to simply acknowledge that the work was performed and completed and that the system is operational.  Your real protection will be in the Service Agreement.