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PERS - DIY and nationwide sales 

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Ken,

    Does your all-in-one residential contract cover PERS (personal emergency response system) products for senior citizens and monitoring of those products?  Is there a separate contract that I can buy?

Best regards, 

Adrian

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Answer

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    The Residential All in One does not include PERS.  Pers presents different issues and there is a separate contract for PERS.  It comes in Lease or Sale for, and either of these contracts covers the sale, delivery and monitoring of the unit.  

    For DIY systems and nationwide sales there is a nationwide PERS contract.  It's not on the order form  at www.alarmcontracts.com - you can obtain it by calling our Contract Administrator Eileen Wagda at 516 747 6700 x 312.

    PERS is a residential service.  In some states it is included in the definition of alarm services, but not all states.  As a residential contract it must have the consumer protective provisions each state mandates, and in some states there are specific statutes addressing PERS sales, monitoring and services.  Since PERS always includes monitoring a contract is necessary.  Even DIY sales should be covered by contract, usually executed on line electronically.  PERS more than any other system lends itself to DIY installation, which typically involves plugging the unit into the phone jack.  Operation is by pressing the button on the unit or a button on a remote device, such as a watch or pendant.  The sale and delivery of the product does put you in the chain of distribution of the product [the PERS system and components] and you need to be covered by a sales contract with a very specific warranty.  Of course monitoring of the system comes with its own issues, security related and health law specific.  

    You should consider getting into or increasing your focus on PERS services, but be sure to use the proper contracts.  They are state specific if you are selling your services door to door, but a contract can also be obtained for nationwide use.  

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Napco

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    Congratulations to Napco who reported its highest quarterly sales in 5 years.  According to its Chairman Richard Soloway the increased sales and profits are attributable to product lines that delivered recurring monthly revenue.      That's a great example for dealers to follow.  Check out Napco's product line to enhance your RMR.  If it also helps Napco grow its RMR all the better.

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Webinars

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December 4, 2013   12 noon EST  Register here: https://attendee.gotowebinar.com/register/4919260455763006721

     Title:  10 Things Residential Security Alarm Companies should consider BEFORE entering the world of Commercial Engineered System Fire Alarms

      Presented by:  Bob Williams, President of Briscoe Protective Systems and his Management Team. 

Briscoe Protective Systems has been in the industry for 35 Years and has made the transition from a Residential Alarm Company in the late 70’s to a Engineered System Fire and Security Company that is an SDM Top 100 Company. Find us on the web at www.BriscoeProtective.com or on LinkedIn under Companies, Facebook and Twitter@BriscoeProSys 

      Description:  There is a big difference between installing Residential Fire Systems and Commercial Engineered Fire Systems and there are “Key Factors” that Security Company’s should consider before attempting to go into this lucrative but challenging market.

      Who should attend:  Alarm company owners and fire techs.  

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