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ANOTHER CAMERA QUESTION


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Ken,
    I just got a call from a client who wants covert cameras installed in the living room, master bedroom and 2 other bedrooms in his upscale rented apartment in Manhattan.  Can I do this for him? 
    He just got divorced and moved into this new apartment. My assumption is that he wants to monitor his children while they are home with their nanny, as there wont be anyone (wife) spot checking on them during the day. 
    Please let me know. Thanks. 
Ahron
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RESPONSE
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    You are not a social worker and you don't have to know why your subscriber wants cameras.  Since the cameras are in his residence you can do the installation.  I would understand and agree with your concerns if the cameras were in the bathrooms.  If in doubt you can add to your Schedule of Equipment and Services that "subscriber has been advised to use the cameras [and audio] lawfully". 
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HACKING CAMERAS
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Ken
     Hikvision (Surveillance Camera Manufacturer) has added to their product documentation.  They have had an issue with cameras being hacked in the past and supposedly it has been taken care of.   Now they are releasing new manuals stating the following,
 
“HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS”
 
    In the past we have sold and installed two of their cameras but lately we have just sold 8 of their PTZ cameras.  We would like some advice on how to proceed with this.  If this email makes it to the alarm newsletter please post it as anonymous.
    I appreciate your help as always and have a great day.
anon
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Response
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    The Standard Form Agreements [Residential All in One, Commercial All in One and the stand alone CCTV agreements] all have sufficient disclaimer regarding the possibility of hacking into the alarm, security or camera systems.  If you don't have the All in One agreements with copyright 2014 or later then UPDATE TODAY !
Hacking is only one issue that you need to be concerned with; there are plenty others and they are addressed in the All in One Agreements.
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ANOTHER QUESTION - SIGNS
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Ken
    I subscriber sent us this email and I don't know how to respond:
"99% of security camera projects I’ve been involved with in the past have involved the tenants directly having their own cameras. I’ve been working with your guy and I believe we are getting some cameras put in this week which will be installed in a common area hallway monitoring the three separate means of egress. This will not be live monitoring but rather recorded video in case there is an incident. From a legal/liability standpoint, are we required to post signs that there are cameras and if so then do we have to make a distinction between live and recorded video? Its ok if you aren’t sure of the answer because I have a few other sources I can use to check………….I just know this is what you guys do and maybe that question has come up before.
Thanks!
Subscriber
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RESPONSE
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    Signs are not generally required by statute.  If signs are posted they should not be misleading, which means that signs should not convey a false sense of security.  Signs may read that "Property under recorded surveillance", but should not read that "premises under 24 hour armed guard surveillance for your protection" unless that is true.  Building owners can install cameras in common areas. 
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