D.C. Code § 7-2806 (2008)

§ 7-2806. Duties of alarm dealers [Formerly § 6-3106]


(a) Alarm dealers shall maintain in a secure and confidential manner
records of all sales, leases, rentals, or installations of alarm
systems and of service calls for alarm systems. Such records shall
include the name of the alarm user, the address of the premises at
which the alarm system is located, the date of installation or service
call, and such other information as the Mayor may require. Such records
shall be maintained for a period of no less than 1 year, unless
specific records are required to be maintained for a longer period by
the Mayor.

(b) (1) Alarm dealers shall provide to users complete oral and written
instructions and demonstrations in the proper care and use of any alarm or
alarm system sold to or installed for a user.

(2) Warranties provided by alarm dealers to users shall be in writing.
Alarm dealers shall also provide users with copies of written
warranties by the manufacturer which are enforceable by the user.

(3) Alarm dealers shall inform alarm users that the use of alarms
within the boundaries of the District of Columbia is governed by law.

(4) Upon the sale or installation of an alarm system, alarm dealers
shall obtain from the alarm user a written acknowledgment that the
requirements set forth in this subsection have been met. Such
acknowledgment shall be signed by the user and maintained as part of
the records required to be kept by subsection (a) of this section.

(c) Alarm dealers who contract with a user to respond to the scene of an
alarm activation shall post on the premises, in a conspicuous place
visible from outside the premises, a sticker or other sign indicating the
name and telephone number of the alarm dealer. When an alarm system has
been activated the alarm dealer shall have an alarm agent present at the
premises within 1 hour after being requested to do so by the Metropolitan
Police Department or District of Columbia Fire Department, unless good
cause is shown.

(d) Alarm dealers have an affirmative duty to adequately train and
supervise alarm agents in their employ. Any alarm dealer which installs,
inspects, maintains, repairs or services any alarm system must employ or
otherwise engage the services of at least 1 person who possesses, at a
minimum, a current master electrician limited license which is valid in
the District.