Appeal from Johnson District Court, Marion W. Chipman, Judge.
Affirmed in
part, reversed in part, and remanded for further proceedings.
COUNSEL: Paul Hasty, Jr.,
of Wallace, Saunders, Austin, Brown & Enochs, Chtd., of Overland Park,
argued the cause and
Jeffrey L. Lauersdorf, of the same firm, was
with him on the briefs for appellant.
Jeffrey S. Nelson, of Shook, Hardy & Bacon, of Overland Park,
argued the cause and was on the brief for appellee.
JUDGES: The opinion of the
court was delivered by Holmes, J.
OPINIONBY: HOLMES
OPINION: [*679]
[**1262]
James A. Corral, plaintiff below in an action to recover damages for a
fire loss suffered at his residence, appeals from orders of summary
judgment and partial summary judgment rendered in favor of the
defendant, Rollins Protective Services Co. (Rollins). The trial court
determined that its orders constituted a final judgment under K.S.A.
60-254(b) and Corral
[***5]
appeals.
Rollins had installed and agreed to service a fire and burglary
alarm
system in the Corral home. A fire occurred, the
alarm system
failed to function, and Corral sustained substantial damage. Suit was
filed against Rollins for the amount of the fire loss asserting five
separate causes of action based upon (1) negligence, (2) strict
liability, (3) breach of implied warranty, (4) breach of express
warranty, and (5) violation of the Kansas Consumer Protection Act
(KCPA). In an amended petition, an additional cause of action was
alleged for violation of the federal
[*680]
Magnuson-Moss Warranty Act. Upon motions filed by Rollins, the trial
court granted partial summary judgment on the negligence and strict
liability claims limiting any recovery thereunder to $ 250.00 and
granted summary judgment in full as to the remaining claims.
A motion for summary judgment is to be sustained only where the record
conclusively shows there is no genuine issue as to any material fact and
the moving party is entitled to judgment as a matter of law.
Williams
v. Community Drive-in Theater, Inc., 214 Kan. 359, 520 P.2d 1296
(1974). However, only disputed "material" facts will preclude
[***6]
summary judgment. If a disputed fact, however resolved, could not affect
the judgment, it does not present a genuine issue of a material fact.
Secrist v. Turley, 196 Kan. 572, 575, 412 P.2d 976 (1966). In the
case at bar, it does not appear that Corral contests the facts as
contained in the trial court's decision, but instead takes issue only
with the trial judge's application of the law.
On August 28, 1978, Corral entered into a one-page
contract with
Rollins entitled "Installation-Service Agreement." Under the terms of
the agreement Rollins was to install and service a burglary/fire
alarm system at plaintiff's residence in Stanley, Kansas. Corral
agreed to pay $ 1,760 for installation and then $ 35.20 per month for
servicing. The
contract was for an initial three-year period and
thereafter converted to a yearly term until cancellation by one of the
parties. Three provisions of the agreement are relevant to this action.
"The Rollins Protective System shall remain personal property and title
thereto
[**1263]
shall continue in Rollins. Customer covenants and agrees not to
mortgage, sell, pledge or permit the damage or destruction of the
System; to use the System in a
[***7]
proper manner; and upon termination of this Agreement to immediately
return the System to Rollins in the same condition as when received,
reasonable wear, tear and depreciation resulting from proper use thereof
alone excepted. Rollins hereby waives all lien rights on the Customer's
property described in Exhibit 'A'.
. . . .
"It is further agreed that Rollins is not an insurer of the Customer's
property and that all charges and fees herein provided for are based
solely on the cost of installation, service of the System and scope of
liability hereinafter set forth and are unrelated to the value of the
Customer's property or the property of others located on the Customer's
premises.
"The parties agree that if loss or damage should result from the failure
of
[*681]
performance or operation or from defective performance or operation or
from improper installation or servicing of the System, that Rollins'
liability, if any, for the loss or damage thus sustained shall be
limited to a sum equal to ten (10%) per cent of one year's service
charge or $ 250.00, whichever sum is the greater, and that the
provisions of this paragraph shall apply if loss or damage, irrespective
of cause or
[***8]
origin, results, directly or indirectly to persons or property from
performance or nonperformance of obligations imposed by this Agreement
or from negligence, active or otherwise, of Rollins, its agents or
employees."
On November 30, 1981, a fire occurred at Corral's residence causing an
estimated $ 185,631.30 damage. Appellant claimed that the fire
alarm
system failed to relay an
alarm to the defendant's central
receiving station, which resulted in a delay in the summoning of
firefighters. Corral claimed that the damage to his residence and
personal belongings was much worse than would have occurred if the fire
alarm system had functioned properly.
NEGLIGENCE AND STRICT LIABILITY
Corral alleged that Rollins' negligence in failing to exercise
reasonable care in the installation and maintenance of the
alarm
system resulted in the destruction of his home. He also sought to
recover from Rollins based upon the theory of strict liability. The
trial court held that the provisions of the agreement limited Corral's
recovery under these theories to the sum of $ 250. It is plaintiff's
position that the trial court erred by enforcing the limitation of
damages clause, and in not finding
[***9]
the clause violated public policy.
It is the traditional rule, followed in Kansas, that mentally competent
parties may make
contracts on their own terms and fashion their
own remedies where they are not illegal, contrary to public policy, or
obtained by fraud, mistake, overreaching, or duress.
Belger Cartage
Serv., Inc. v. Holland Constr. Co., 224 Kan. 320, 327, 582 P.2d 1111
(1978);
Kansas City Structural Steel Co. v. L. G. Barcus & Sons, Inc.,
217 Kan. 88, 535 P.2d 419 (1975);
Kansas Power & Light Co. v. Mobil
Oil Co., 198 Kan. 556, 426 P.2d 60 (1967). A party who has fairly
and voluntarily entered into such a
contract is bound thereby,
notwithstanding it was unwise or disadvantageous to him.
Wille v.
Southwestern Bell Tel. Co., 219 Kan. 755, 757, 549 P.2d 903 (1976).
However, an exception to this principle of freedom of
contract
has been recognized when a
contract is so one-sided that it is
found to be
[*682]
unconscionable.
Wille v. Southwestern Bell Tel. Co., 219 Kan.
757.
Although this court has not previously dealt with the validity and
enforceability of provisions limiting damages in
contracts
involving fire and/or burglar
alarm systems, the vast
[***10]
majority of cases from our
[**1264]
sister states dealing with the issue upholds such provisions. See
generally Annot., Burglary-Fire
Alarm Malfunction Liability, 37
A.L.R.4th 47; and Annot., Validity, Construction, and Effect of Limited
Liability or Stipulated Damages Clause in Fire or Burglar
Alarm
Service
Contracts, 42 A.L.R.2d 591, and cases cited therein.
In
Atkinson v. Pacific Fire Extinguisher Co., 40 Cal. 2d 192, 253
P.2d 18 (1953), the defendant had agreed to install and maintain a fire
detection system in plaintiff's business. Subsequently, a fire erupted
on the premises, no
alarm was sounded, and plaintiff's building
was destroyed. A provision in the parties'
contract limited the
defendant's liability to the sum of $ 25. In the litigation that
followed the fire, plaintiff received judgment in the amount of $
97,000. On appeal the court upheld the liability limiting provisions and
plaintiff's award was reduced to the liquidated sum of $ 25. The court
reasoned that damage was likely to take place if a fire occurred even if
the
alarm functioned properly and that arriving at the damage
caused by the failure of the
alarm to function was bound to be
very speculative.
[***11]
In addition, the court noted that for the small fee the defendant
received it should not be placed in the position of being a fire insurer
of plaintiff's property. See
American District Telegraph Co. v.
Roberts & Son, 219 Ala. 595, 122 So. 837 (1929);
Scott & Fetzer
v. Montgomery Ward, 112 Ill. 2d 378, 493 N.E.2d 1022 (1986);
Abel
Holding Co. v. American Dist. Telegraph Co., 138 N.J. Super. 137,
350 A.2d 292 (1975),
aff'd 147 N.J. Super. 263, 371 A.2d 111
(1977);
Appliance Associates v. Dyce-Lymen Sprinkler, 123 App.
Div. 2d 512, 507 N.Y.S. 2d 104 (1986). In
Fireman's Fund Ins. Co. v.
Morse Signal Devices, 151 Cal. App. 3d 681, 198 Cal. Rptr. 756
(1984), the court appeared to accept the rule from
Atkinson,
except it indicated that clauses limiting damages would not be upheld
where gross negligence by the
alarm company was found.
In at least one case,
Antical Chemicals, Inc. v. Westinghouse, [*683]
Etc., 86 App. Div. 2d 768, 448 N.Y.S.2d 279 (1982), a
contract
clause was enforced to prevent any recovery against the
alarm
company. The facts in
Antical Chemicals are very similar to those
at bar. The plaintiff claimed that the defendant's
alarm [***12]
system failed to transmit a fire
alarm to the defendant's central
communication center and consequently the communication center did not
contact the fire department and damages were sustained to plaintiff's
warehouse. The defendant's agreement with plaintiff contained a
disclaimer of responsibility for communications failures. The court
granted defendant Westinghouse's motion for partial summary judgment on
the grounds any recovery was barred by the disclaimer contained in the
contract.
The precise clause at issue in the present case was found to be valid in
Gill v. Rollins Protective Services Co., 722 F.2d 55 (4th Cir.
1983). In
Gill a residential fire occurred, no
alarm was
reported by defendant's system, and the customer's home was totally
destroyed. One of the issues presented in the case was whether the
installer and maintainer of a fire-burglary protection system could
contractually exempt itself from liability for negligence. The court
reviewed existing Virginia law and determined that parties on equal
footing may contractually limit their liability for ordinary negligence.
However, the case was remanded for a new trial based upon the Virginia
Consumer Protection
[***13]
Act, as will be more fully discussed later in this opinion.
In
Kansas City Structural Steel Co. v. L. G. Barcus & Sons, Inc.,
217 Kan. at 95, the court stated:
"The policy of the law in general is to permit mentally competent
parties to arrange their own
contracts and fashion their own
remedies where no fraud or overreaching is practiced.
Contracts
freely arrived at and fairly made are favorites of the law. (
Kansas
Power & Light Co. v. Mobil Oil Co., 198 Kan. 556, 426 P.2d 60.) None
of the parties here
[**1265]
involved were neophytes or babes in the brambles of the business world.
Both companies, it would appear, dealt in projects involving
considerable sums of money; both operated substantial business
enterprises; and there is no suggestion that their businesses were not
capably managed and profitably operated. The trial court did not find
the limitation on damages imposed by the exculpatory clause was
unconscionable, and we cannot view it as such. The limitation imposed
was not total and was agreed upon by parties standing on equal footing."
There is no contention here that Corral was at any business disadvantage
or that he did not or could not understand the
[***14]
clear
[*684]
terms of the
contract. Also, there does not appear to be any
contention that the agreement was obtained by Rollins through fraud,
mistake, or duress. Neither is there any contention that Rollins was
guilty of any gross or wanton negligence or intentional misconduct which
resulted in the failure of the
alarm system. The limitation of
liability clause is not contrary to public policy and the district court
did not err in finding it valid as to the claims based upon negligence
and strict liability and limiting Rollins' liability thereunder.
EXPRESS WARRANTY
Appellant contends that the trial court erred in sustaining Rollins'
motion for summary judgment on his theory of breach of an express
warranty. It is the position of Corral that certain statements and
directions in the operating instructions furnished by Rollins
constituted an express warranty that "in the event of a fire when the
alarm is in the delayed position, a telephone communicator will
notify the Rollins Central Emergency Center which, in turn, will notify
the fire department."
Rollins, on the other hand, contended that as there was no sale of goods
there could be no warranty, express or implied,
[***15]
because the Uniform Commercial Code, K.S.A. 84-2-101
et seq.,
(UCC) applies only to sales. The trial court concluded that the UCC
applied, that there could be no warranties outside the terms of the UCC,
and, therefore, there were no warranties in this transaction. We agree
that the agreement here did not involve a sale and that the UCC is
limited to sales. However, the trial court was in error, as will be
shown in more detail later, when it concluded there could be no
warranties unless the transaction constituted a sale subject to the UCC.
Warranties, express or implied, may be present in any type of
contract including sales, leases, bailments, service agreements, and
others. The question here is not whether there was a warranty under the
UCC, but whether Rollins made any express warranties to Corral which
induced him to enter into the
contract. While it is true that
most of the reported cases involving warranties are sales cases,
warranties are by no means limited to sales.
Adrian v. Elmer, 178 Kan. 242, 284 P.2d 599 (1955), was an action
based upon the sale of a bull purchased for breeding
[*685]
purposes. It was alleged that the bull turned out to be "almost
[***16]
entirely barren, impotent and unfit for the purposes for which he was
purchased." The court, in defining an express warranty, held:
"In order to constitute an express warranty, no particular language is
necessary. It need not be in writing or be made in specific terms, and
the word 'warrant' or 'warranty' need not be used." Syl. para. 1.
"Any direct and positive affirmation of a matter of fact, as
distinguished from a mere matter of opinion or judgment, made by seller
during sale negotiations and as part of the
contract, designed or
intended by seller to induce buyer to buy, and actually relied upon by
buyer in buying, is a 'warranty.'" Syl. para. 2.
In
Naaf v. Griffitts, 201 Kan. 64, 439 P.2d 83 (1968), an action
for breach of an express warranty in a sales transaction, the court
held:
[**1266]
"An express warranty is created by any direct and positive affirmation
of fact made by the seller concerning the article to be sold during sale
negotiations and as part of the
contract upon which the seller
intends the buyer to rely in making the purchase." Syl. para. 1.
In 67A Am. Jur. 2d, Sales § 690, the distinction between "express" and
"implied" warranties is stated as:
[***17]
"Express warranties are those for which the buyer bargained; they go to
the essence of the bargain, being a part of its basis, and are
contractual, having been created during the bargaining process. Implied
warranties arise by operation of law and not by agreement of the
parties, their purpose being to protect the buyer from loss where
merchandise, though not violating an express promise, fails to conform
to the normal commercial standard or meet the buyer's known particular
purpose." pp. 46-47.
It is clear that for there to be an express warranty there must be an
explicit statement, written or oral, by the party to be bound prior to
or contemporaneous with the execution of the
contract. The
operating manual here does not rise to the status of an express
warranty. The manual is clearly instructional and advises the homeowner
how to properly activate the protective system upon leaving the premises
and how to deactivate it upon reentry. Statements in the operating
instructions relied upon by appellant merely state what is expected to
happen when the operating controls are set in a particular manner, that
is, when the
alarm system is activated. Those statements do not
constitute
[***18]
warranties as to the system's performance and there is no assertion that
[*686]
such statements were part of the inducement for the agreement. There is
nothing in the agreement itself which even approaches an express
warranty.
We conclude the trial judge did not commit error in granting summary
judgment to Rollins on the claim of a breach of express warranty, albeit
he did so for the wrong reason.
MAGNUSON-MOSS WARRANTY ACT
On September 26, 1985, Corral filed a second amended petition in which
he alleged an additional cause of action asserting a violation of the
federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301
et seq.
(1982). Following a motion for summary judgment by Rollins, the trial
court granted summary judgment on the basis that in the absence of a
sale there were no warranties that were protected by the Act. We agree.
The Magnuson-Moss Warranty Act was passed by Congress in 1975 and
applies to the
sale of consumer products manufactured after July
4, 1975. The Act sets forth three purposes for its enactment: (1)
improving the adequacy of information available to consumers, (2)
preventing deception of consumers, and (3) stimulating competition in
[***19]
the marketing of consumer products. 15 U.S.C. § 2302(a). The reasoning
that underlies these purposes is: (1) Better informed consumers will
make better judgments about how to spend their dollars; (2) consumers
who have greater advance knowledge about the warranties that accompany
goods will select those products that have stronger warranties; (3) as
consumers begin to select goods based upon warranties, manufacturers and
sellers will be induced to compete on warranty terms; (4) this will
provide better warranty protection to consumers and conceivably better
product quality since strong warranties will not accompany weak goods.
Reitz,
Consumer Protection Under the Magnuson-Moss Warranty Act,
1978 ALI-ABA Comm. on Cont. Prof. Educ. 23.
Rollins maintains that the Act is inapplicable, and relies upon language
found in the definitional section of the law which refers only to sales
transactions. A "consumer" is described as a
buyer of any
consumer product,
i.e., personal property used for personal,
family, or household
[**1267]
purposes. 15 U.S.C. § 2301(1) and (3). The critical aspects of the law,
"written warranty" and
[*687]
"implied warranty," are defined
[***20]
in 15 U.S.C. § 2301(6) and (7) respectively.
"The term 'written warranty' means:
(A) any written affirmation of fact or written promise made
in
connection with the sale of a consumer product by a supplier to a buyer
which relates to the nature of the material or workmanship and affirms
or promises that such material or workmanship is defect free or will
meet a specified level of performance over a specified period of time,
or
(B) any undertaking in writing
in connection with the sale by a
supplier of a consumer product to refund, repair, replace, or take
other remedial action with respect to such product in the event that
such product fails to meet the specifications set forth in the
undertaking."
"The term 'implied warranty' means an implied warranty arising under
State law . . . in connection with the
sale by a supplier of a
consumer product." (Emphasis added.)
Warranties on services are not covered under the Act. 16 C.F.R. §
700.1(h) (1986). Also, the Act does not apply to leases of consumer
products since a "written warranty" under the Act only arises in
connection with the "sale" of a consumer product. 15 U.S.C. § 2301(6).
Thus, the Act literally covers
[***21]
only warranties on a consumer product "sold" to a consumer. Clark and
Smith, The Law of Product Warranties, para. 15.08 (1986 Supp.).
Corral seeks to rely on a few cases from other jurisdictions which have
applied the Act to transactions which were not clearly sales. In
Henderson v. Benson-Hartman Motors, Inc., 41 U.C.C. Rep. Serv. 782
(Callaghan, 1985), the court extended the Act to an automobile lease
which "had most of the characteristics of a sale." The court found that
the lease in question closely resembled an installment sales agreement
in that:
"This lease agreement extends for most of the useful life of the
automobile. The payments due under the lease agreement may be almost
equal to the full purchase price, with interest, of the automobile under
a four year installment sales agreement. Also, unlike typical lease
agreements, the responsibility for maintaining the automobile rests with
the lessee, taxes are to be paid by the lessee, the lessee must obtain
insurance, and in the event of default, the lessee pays the remaining
installments and receives a credit for the proceeds from the sale of the
automobile." 41 U.C.C. Rep. Serv. at 783-84.
Based upon its
[***22]
finding that the lease should be treated as a sale, the court held it
was subject to the Act.
In
Freeman v. Hubco Leasing, Inc., 253 Ga. 698, 324 S.E.2d 462
(1985), the plaintiff leased a DeLorean sports car from the
[*688]
defendant. The lease called for forty-eight monthly payments and then a
final lump sum payment at the end of the lease, after which the
plaintiff would own the car. Under Georgia law, such a transaction was
viewed as a sale and the court, having found an installment sale
contract rather than a lease, held the Act applied.
Another case applying the Act to a lease transaction is
Business
Modeling v. GMC, 123 Misc. 2d 605, 474 N.Y.S. 2d 258 (1984), where
the lessee of an automobile was allowed to proceed against the lessor
under the terms of the Act. The court determined the lessee was a
consumer and ignored all other provisions of the Act which clearly limit
it to sales.
All of the cases which we have found which apply the Act to transactions
which are not clearly sales are readily distinguishable from the facts
now before the court. The agreement here, whether it be denominated a
lease, a service agreement, or a lease/service agreement, has none
[***23]
of the characteristics of a sale and is clearly not subject to the terms
of the act. The trial court was correct in granting summary judgment to
Rollins on the claim of a
[**1268]
violation of the Magnuson-Moss Warranty Act.
IMPLIED WARRANTY
Corral asserted a cause of action based upon a breach of the implied
warranties of merchantability and fitness for a particular purpose. The
trial court held that as there was no sale there could be no implied
warranty under the UCC.
A "warranty" may be generally defined as an assurance by one party to a
contract of the existence of a fact upon which the other
contracting party may rely, but which is collateral to the main purpose
of the
contract. 17A C.J.S.,
Contracts § 342. A warranty
may be either express, as set forth in the
contract, or implied
under the circumstances of the case. While it is true that warranty
actions involving the sale of goods are dealt with pursuant to the terms
of the UCC, the creation of warranties is not confined to cases arising
out of sale transactions. In Kansas it is recognized that a person who
contracts to perform work or to render service, without an
express warranty, impliedly warrants to perform
[***24]
the task in a workmanlike manner and to exercise reasonable care in
doing the work.
Tamarac Dev. Co. v. Delamater, [*689]
Freund & Assocs., 234 Kan. 618, 622, 675 P.2d 361 (1984);
Gilley
v. Farmer, 207 Kan. 536, 485 P.2d 1284 (1971);
Scott v.
Strickland, 10 Kan.App. 2d 14, 691 P.2d 45 (1984);
Crabb v.
Swindler, Administratrix, 184 Kan. 501, 337 P.2d 986 (1959). In
Crabb we held:
"When a party binds himself by
contract to do a work or perform a
service, in the absence of an express agreement, there is an implied
agreement or warranty, which the law annexes to the
contract,
that he will do a workmanlike job and will use reasonable and
appropriate care and skill." Syl. para. 2.
Gilley v. Farmer, 207 Kan. 536, was an action against an
insurance carrier for failure to properly handle a claim. The court
stated:
"[T]his court has been consistent in holding that where a person
contracts to perform work or to render a service, without express
warranty, the law will imply an undertaking or
contract on his
part to do the job in a workmanlike manner and to exercise reasonable
care in doing the work. (
Crabb v. Swindler, Administratrix, 184
Kan. 501,
[***25]
337 P.2d 986.)
"Where negligence on the part of the contractor results in a breach of
the implied warranty, the breach may be tortious in origin, but it also
gives rise to a cause of action
ex contractu. An action in tort
may likewise be available to the contractee and he may proceed against
the contractor either in tort or in
contract; or he may proceed
on both theories." p. 542.
Another illustration of an implied warranty outside a sales transaction
exists in the law of bailments. Under the common law, an implied
warranty of fitness exists in connection with bailments made for the
mutual benefit of the parties. 63 Am. Jur. 2d, Products Liability § 199.
This implied warranty of fitness for intended purpose was discussed in
Global Tank Trailer Sales v. Textilana-Nease, Inc., 209 Kan. 314,
496 P.2d 1292 (1972):
"An implied warranty of fitness has been recognized in connection with
bailments made for the mutual benefit of the parties. The rule is that
if a bailment is for the mutual benefit of both the bailor and the
bailee, such as a let-for-hire agreement, then a higher duty arises on
the part of the bailor, the general rule being that, while the bailor is
not an absolute
[***26]
insurer against injuries from a defective chattel, he is charged with
the duty of inspection to determine whether or not the chattel is fit
for the purpose intended. Thus, if the defect were discoverable, he
became liable for injuries to the bailee, arising from this unsafe
condition, under the theory of an implied warranty of fitness." p. 320.
[**1269]
The court has also recognized that implied warranties may exist in lease
transactions. See
Stephens v. McGuire, 184 Kan. 46, 334 P.2d 363
(1959), and
Hohmann v. Jones, 146 Kan. 578, 72 P.2d 971 (1937).
[*690]
The trial court was in error when it concluded that there could be no
implied warranties outside the ambit of the UCC. We agree that the UCC
only applies to sales but that does not preclude the application of
common-law or statutory implied warranties to transactions which are not
sales and clearly are not controlled by the UCC. Here, the trial court
found that the parties had entered into an "installation and service
agreement." Additionally, there is no contention by Rollins that the $
250.00 limitation of liability clause applies. Rollins states in its
brief:
"The Service Agreement itself never mentions
[***27]
the word warranty. The limitation of liability clause merely limits the
damages available in actions based on theories such as negligence and
strict liability. . . . Clearly, the Service Agreement itself does not
attempt to limit remedies for a breach of implied warranty."
Summary judgment on the claim of breach of implied warranty must be
reversed.
KANSAS CONSUMER PROTECTION ACT
The next issue raised by Corral is that the trial court improperly
entered judgment on his claim for violation of the Kansas Consumer
Protection Act, K.S.A. 50-623
et seq. (KCPA).
In his Memorandum Decision in this case, the trial judge rejected
Corral's claimed violation of the KCPA, stating:
"5. Plaintiff's claim for relief based upon a violation of the Kansas
Consumer [Protection] Act is based upon an alleged violation of K.S.A.
50-639[a](2) and (e) improperly limiting the warranties and remedies
available for breaches thereof. In order for the plaintiff to prevail on
this argument he must first prove that such warranties would be imposed
by law. Those warranties would be imposed only by the Uniform Commercial
Code. It imposes no such warranties upon the type of
contract
entered
[***28]
into by the parties. K.S.A. 50-369 provides that nothing in the section
shall be construed to expand the implied warranty of merchantability as
defined in K.S.A. 84-2-314 to involve obligations in excess of those
which are appropriate to the property. Since there [were] no implied
warranties imposed by law there can be no violation of the Kansas
Consumer Protection Act. However, it should be noted that the Service
Agreement does not attempt to limit the existence of an implied warranty
of merchantability of fitness for a particular service. It does not
attempt to limit the remedy of such warranty. The limitation of
liability clause, contained in the Agreement between the parties simply
limits the damages available in actions based on theories such as
negligence and strict liability. Clearly, the Agreement between the
parties does not attempt to limit remedies for a breach of implied
warranty. Accordingly, the Court holds that plaintiff's claim for relief
based upon a violation of the Kansas Consumer Protection Act does not
state facts sufficient to constitute a claim for relief."
[*691]
Having already determined that the agreement in this case is not subject
to or controlled
[***29]
by the UCC, the trial court's holding to the contrary is clearly
erroneous.
Rollins seizes upon isolated language by Professor Barkley Clark in
The New Kansas Consumer Legislation, 42 J.B.A.K. 147 (1973).
Quotations are taken out of context and run together in appellee's brief
as if one continuous statement. A careful reading of the article makes
it clear that Professor Clark did not contend that passage of the UCC
eliminated all warranties except in the law of sales.
Corral clearly asserted a cause of action for violation of K.S.A.
50-639(a)(2)
[**1270]
and (e). K.S.A. 50-624 defines certain words and terms used in the KCPA
as follows:
"(b) 'Consumer' means an individual who seeks or acquires property or
services for personal, family, household, business or agricultural
purposes.
"(c) 'Consumer transaction' means a sale, lease, assignment or other
disposition for value of property or services within this state (except
insurance
contracts regulated under state law) to a consumer or a
solicitation by a supplier with respect to any of these dispositions.
. . . .
"(h) 'Services' includes:
(1) Work, labor and other personal services;
. . . .
(3) any other act performed [***30]
for a consumer by a supplier.
"(i) 'Supplier' means a manufacturer, distributor, dealer, seller,
lessor, assignor, or other person who, in the original course of
business, solicits, engages in or enforces consumer transactions,
whether or not dealing directly with the consumer."
K.S.A. 50-639 provides in part:
"(a) Notwithstanding any other provisions of law, with respect to
property which is the subject of or is intended to become the subject of
a consumer transaction in this state, no supplier shall:
(1) Exclude, modify or otherwise attempt to limit the implied
warranties of merchantability and fitness for particular purpose; or
(2) exclude, modify or attempt to limit any remedy provided by law,
including the measure of damages available, for a breach of implied
warranty of merchantability and fitness for a particular purpose.
. . . .
"(c) A supplier may limit the supplier's implied warranty of
merchantability and fitness for a particular purpose with
respect to a defect or defects in the property only if the
supplier establishes that the consumer had knowledge [*692]
of the defect or defects, which became the basis of the bargain
between the parties. [***31]
In neither case shall such limitation apply to liability for
personal injury nor property damage.
. . . .
"(e) A disclaimer or limitation in violation of this section is void."
In addition to his claims under K.S.A. 50-639, Corral also asserts he is
claiming under K.S.A. 50-627 in that the agreement constituted an
unconscionable act or practice under the statute. K.S.A. 50-627(b) sets
forth several specific actions which the court must consider in
determining whether an act is unconscionable. Rollins, on the other
hand, argues that the allegation of unconscionability was never properly
before, nor presented to, the trial court. The record is confusing.
The original petition in this case, filed September 28, 1983, made no
claims of any unconscionable acts by Rollins and made no reference to
K.S.A. 50-627. On October 5, 1983, a "First Amended Petition" was filed,
however, nothing in it referred to unconscionability. As this amended
petition was filed prior to any responsive pleading of Rollins, it was
timely and properly filed. K.S.A. 60-215(a). On May 1, 1985, another
petition entitled "Plaintiff's First Amended Petition" was filed which
contained the allegation:
"28.
[***32]
That the installation service agreement entered into by the parties
contains a limitation of liability clause which constitutes an
unconscionable act and practice pursuant to K.S.A. 50-627."
No order approving the filing of this amended petition appears in the
record before this court and Rollins' counsel did not consent to its
filing. See K.S.A. 60-215(a). Thereafter, on September 26, 1985, a
"Second Amended Petition" was filed in which
[**1271]
"the plaintiff adopts and incorporates all allegations set forth in his
First Amended Petition." The petition then proceeded to state, for the
first time, a claim under the Magnuson-Moss Warranty Act. The filing of
this petition was approved by an order of the court filed October 14,
1985. That order referred to "plaintiff's Motion for an order allowing
plaintiff to file a Second Amended Petition incorporating the original
Petition and the First Amended Petition." We have no way of determining
which "First Amended Petition" the trial court intended to be included
in the "Second Amended Petition" and therefore we leave it to
[*693]
the trial court to determine, on remand, whether plaintiff may proceed
under K.S.A. 50-627 for
[***33]
an alleged unconscionable act or practice.
As indicated earlier in this opinion, the general rule is that
contractual agreements limiting liability are valid if fairly and
knowingly entered into and if not in violation of other provisions of
law. However, none of the cases cited by either party involve the
application of state consumer protection laws. Our research has
disclosed only one similar case which does involve such a statute and,
as fate would have it, that case was against Rollins Protective Services
Co., our appellee, and involved what appears to have been an identical
agreement. In
Gill v. Rollins Protective Services Co., 722 F.2d
55 (4th Cir. 1983), the plaintiff entered into a
contract for a
fire and burglary
alarm system, evidently similar to the one in
this case. A fire occurred at Gill's home, the
alarm failed and
Gill suffered extensive damage to real and personal property. An action
was filed against Rollins on theories of common-law negligence and
violation of the Virginia Consumer Protection Act. Va. Code § 59.1-196
et seq. (1982).
Following a trial to a jury, the case was submitted on both theories
propounded by the plaintiff without any special
[***34]
questions or special verdict. The jury returned a general verdict for
plaintiff for $ 238,032.78 and Rollins appealed. As pointed out earlier,
the court first recognized the validity of the limited liability
provision of the
contract and that damages for negligence were
limited thereunder to $ 250.00. However, as to the alleged violations of
the Virginia Consumer Protection Act, the court stated:
"The limiting provision in the Rollins
contract does not in terms
attempt to limit Rollins' liability for violations of the Virginia
Consumer Protection Act. Because of that, and especially in view of the
rule that such limitations of liability are not favored and are strictly
construed, see
Fairfax Gas & Supply Co. v. Hadary, 151 F.2d 939,
940 (4th Cir. 1945) (diversity case arising under Virginia law), we do
not read such a limitation into the
contract, even if it be valid
and enforceable.
Cf. Restatement (Second) of
Contracts §§
179, 195. The contractual agreement between the parties, therefore, is
not a defense to, and does not limit any liability for, damages under
the Virginia Consumer Protection Act.
. . . .
"As before discussed, under the statutory theory of recovery,
[***35]
Mrs. Gill may recover her damages regardless of the limitation clause in
the
contract, while
[*694]
upon the negligence theory her damages may be limited to $ 250. Because
we cannot say which theory was the basis of the jury's verdict, the
judgment must be vacated and the case remanded for a new trial.
[Citations omitted.] Upon a new trial, we suggest that separate
verdicts, as to negligence on the one hand and the statutory cause of
action on the other, are appropriate." pp. 58-59.
We conclude the trial court erred in granting summary judgment upon the
claim of an alleged violation of the KCPA.
We are not unmindful of the impact this decision may have upon firms
such as Rollins, which are attempting to provide a useful, and in many
cases, essential
[**1272]
service to the public at a reasonable cost.
Alarm companies
should not be held to be insurers of the property of their customers for
the nominal fees they charge for their services. However, it is not for
this court to create exceptions to our consumer protection act which are
not clearly contained therein. K.S.A. 50-623 requires that the act be
liberally construed to, among other things, "protect consumers from
[***36]
unbargained for warranty disclaimers" and "to protect consumers from
suppliers who commit deceptive and unconscionable practices." If
alarm companies are to be excepted from the provisions of the Act,
such must be done by the legislature and not by the courts.
The judgment of the trial court granting summary judgment upon Corral's
claims of breach of implied warranty and violation of the Kansas
Consumer Protection Act is reversed; the judgment granting summary
judgment and partial summary judgment on the other claims is sustained
and the case is remanded for further proceedings.