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USING PERPS IMAGE
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Ken
    Does use of an alleged perpetrator's image in an advertisement require consent if the video of their crime does not identify them?   I.e. two guys jumping out of a window, the police directly behind them, and the only identifiable character in the scene is the police officer, because of his uniform.
Kyle Beller
BAT Security
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RESPONSE
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    If the perps image is unidentifiable then you can use it.  If it turns out that the image is identifiable then you have violated the person's civil rights.  Again, this applies because you are using it for commercial purposes and not as a news agency or social commentary.
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I get inquiries from subscribers - the public - confusing me with someone who helps subscribers.  I haven't responded.  
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Sir,
    I upgraded my security system on June 20, 2015, and like so many, I just signed where instructed without noticing it was for 5 years. We chatted for about an hour  before he had me sign the form as the salesman had been my contact at the local business for several years. By the time I saw this 5 years it was past the 3-day cancellation period.  With this upgrade, I was connected to alarm.com and my monthly cost of $39.95 ( more than twice what I was already paying) was to be drafted from my bank account as before.  Recently I discovered that starting in May 2016, they began drafting my account  for $41.60.  I dug out the agreement and from what I understand from the back of the agreement, they have the option after a year to increase the payment by 5%.  I am writing a letter to them to refund the extra funds they drafted.  
    What else can I do.  I now want to cancel this contract.  What are my options?  
Please help!
Thank you
Evelyn
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RESPONSE
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    Sounds like this alarm company did the right thing by providing the 3 day notice of cancellation.  It's a 5 year contract and it permits an increase after one year.  Sounds like the Standard Residential All in One.  So here is what this subscriber can do:  pay or get sued.
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ANOTHER SUB STORY - THIS TIME BY ALARM CO
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Ken,
    We have a customer who professes to have some knowledge of retail contracts in Missouri.  He has challenged our 5 year agreement by providing the following information per the link below.  I am thinking that this contract applies to merchandise or the sale of tangible goods that are delivered on a recurring basis, such as through a club, e.g.  Fruit of the Month Club.  I am further thinking that a contract for monitoring services is not covered by this statute as it is a service and not that of tangible goods.
 
Section: 407.0675 Duration of contract, renewal, terms and limitations. RSMO 407.675
 
    We would appreciate your opinion on this .
Bob 
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RESPONSE
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    You should let your subscriber know that he or she needs to stick with the day job.  Also, a little bit of knowledge can be dangerous.  The statute that you were referred to does not apply to an alarm agreement. That's my opinion and I'm sticking to it.  I hope this sub signed the 5 year agreement thinking it could be voided because it violated the statute, because, ignorance of the law is no excuse and will not vitiate a contract that is otherwise enforceable.