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Question

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Ken

    What procedures do you recommend using with a subscriber who wants to sign one agreement for all of their monitored locations?  How do you recommend annotating the monitoring agreement?  Would you recommend a completion form signed for each facility, or any other documentation per site?

Thank you, 

Greg

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Answer

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    "Master" Agreements are often requested by subscribers not only for monitoring but installation as well at multiple locations.  I've has this request for several to hundreds of locations.  You can use a single contract - a "Master" Agreement, provided the services are going to be similar in each location.  Thought that is not a necessary component the riders necessary for the different locations will have to be so detailed you may as well get another contract signed.  

    So the Master Agreement will  be the Standard Contract Form; it will have all of the protective provisions and it will apply to every location you provide your services.  If you know all of the locations at time of signing the Master form then you can identify them in the rider at time of signing.  If however the relationship with the subscriber is intended to continue as the subscriber grows, a national chain for example, you will be adding riders as you go along, especially if the installation or monitoring services are different at each or even one location.  

    If you're lucky enough to have a chain that wants the exact installation and service in each location then you can simply provide that in your Master Agreement.  However, once the installation or service changes, so does the pricing, and you will have to get the rider for that location approved and signed off on.  Of course the rider will be a much easier read and it won't have all of the troublesome "one-sided" provisions that subscribers often notice and object to - it will only have the details of the installation and service, as well as pricing, and then reference the Master Agreement, incorporating it by reference.

    Negotiating the Master Agreement can sometimes be a little tricky and you may want to engage me to assist with the negotiations and document modification.  

    Completion Certificates are useful and a good idea after each installation and service call.  The Completion Certificate confirms that the alarm was working after the installation or service call.  You won't really appreciate how useful this Standard Form can be until you need it.  It's priced almost as a give away.  Get it and starting using it today.

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Webinars

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December 4, 2013   12 noon EST  Register here: https://attendee.gotowebinar.com/register/4919260455763006721

     Title:  10 Things Residential Security Alarm Companies should consider BEFORE entering the world of Commercial Engineered System Fire Alarms

      Presented by:  Bob Williams, President of Briscoe Protective Systems and his Management Team. 

Briscoe Protective Systems has been in the industry for 35 Years and has made the transition from a Residential Alarm Company in the late 70’s to a Engineered System Fire and Security Company that is an SDM Top 100 Company. Find us on the web at www.BriscoeProtective.com or on LinkedIn under Companies, Facebook and Twitter@BriscoeProSys 

      Description:  There is a big difference between installing Residential Fire Systems and Commercial Engineered Fire Systems and there are “Key Factors” that Security Company’s should consider before attempting to go into this lucrative but challenging market.

      Who should attend:  Alarm company owners and fire techs.  

 

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