Hi Ken,

The Whip™ is a unique theft detection device for the exterior portion of air conditioning systems. It easily connects to the air conditioner’s service valve and then connects to any security control panel. The End-of-Line resistors for most all control panels are already sealed inside of The Whip™ so that the alarm circuit is tamper-proof. The internal contact of The Whip™ opens upon the loss of pressure inside of the air conditioner’s refrigerant lines.

In response to the situation with the installer in California having false alarms, we have done research and testing with the initial set of units that he returned to us and we have been unable to reproduce a false alarm. It seems that the issues he was experiencing were caused by installing his wireless transmitters directly on the end of The Whip™. This causes the transmitters to be subjected to vibration andelectromagnetic interference (EMI) generated by the air conditioners’ fan motors running. Since he has relocated the wireless transmitters, the installation is now reported to be stable.

All dealers are very important to Starlite Security Devices, LLC and we work diligently to make sure that the dealers that use our products are successful doing so. In fact, if a dealer believes thatour product is the cause of a false alarm, they can send it to us and we will subject the unit to our harsh testing procedure. If the product is indeed defective, then we will replace it to the dealer 2 for 1. If it is not defective, we will still replace it with a new unit. We are confident in the quality of our products and believe that you will enjoy being able to serve your customers with The Whip™.

It is always a pleasure for us to serve our customers with service that goes beyond the call of duty, so do not hesitate to contact us if needed.

Danny L. Dunson Jr., Gen. Mgr.

Starlite Security Devices, LLC

Griffin, GA

http://www.thewhip.co/

 

****************

comment on fire alarm communication and back up battery

******************

Hi Ken;

T This email is directed Mr Drucker's comments about the changing fire codes. For years, we have had to do all of our battery calculations to make sure that a fire alarm would function and make a call to the central monitoring station for a standby time of at least 24 hours and then sound the horn/strobes for 5 minutes as well. Some wingnut guy comes along and develops VoIP and has created nothing but havoc for the alarm industry. About 80% of my service calls are telephone line issues.

The guys installing VoIP know nothing about RJ31X jacks or creating line seizure. Customers switch to save money, and they think we are ripping them off when we come out and fix the problem that the phone company created. Once a customer of the phone company switches to VoIP, even if it is FiOS, they can't switch back to copper phone lines. And rather than make them comply with the rigid industry standards that we have had to deal with forever, they ease the codes and allow them to have only an 8 hour battery backup.

I'm getting as many of my customers as possible off the telephone network and switching them to GMS radios where I can supply them with 24 hours of standby battery. This is in no way directed at Mr. Drucker. His knowledge of the fire codes is second to none, and he is a tremendous resource when you are trying to resolve an issue and don't know where to look. It just frosts my balls, that with the stroke of a pen, they are willing to change the fire codes to accommodate the phone companies and we as an industry get zero wiggle room. I have come to embrace the fire codes as something that will not only save lives, but lessen our liability in the event of a catastrophic loss. It amazes me that the NFPA would cave so easily to pressure from an outside industry.

John from NJ

 

 

*****************************************************************************

 

Speaking engagements:

 

*****************

 

SentryNet Annual dealer Meeting April 25th, 2012; Memphis, TN. For more information prossmoine@sentrynet.com; 800-932-3304 www.sentrynet.com

******************

Georgia Automatic Fire Alarm Association (GA-AFAA) June 20, 2012. McKendricks Steakhouse, 4505 Ashford Dunwoody Road, Atlanta GA. For more information contact Joseph McNerney at Joseph.Mcnerney@siemens.com or (770) 6301247 www.GA-AFAA.org.com

 

****************

 

Electronic Security Association of Virginia, Annual Conference.and Trade Show. October 16, 2012 at Virginia Beach Resort Hotem and Conference Center. For more information contact Lynn Comer at lynn.comer@shenvalleysec.com; (800) 538-2322 http://www.esaweb.org/members/group.aspx?id=61395