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COMMENT ON UNUSUAL CAMERA REQUESTS FROM MAY 2, 2016
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Ken
 Seems like the dressing room issue should include visible signs (cameras and recordings in use).  I would document the PD report on the issue the doctor had, date it, and have him sign off on the camera install as a reaction to that circumstance (as well as all your advice).  Picture yourself in court; that would help.
 Hope the profits on these jobs go to a really good place
Zeke
Comtec in Oklahoma
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RESPONSE
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     While signs won't hurt, they are likely not going to help either.  When you consider positioning cameras I would not depend on signs as a factor.  If it doesn't seem right then the signs won't help.  I've yet to see a single statute that requires signs or otherwise excuses unlawful installation if signs are posted.  If you're on the fence regarding the installation then include it in your Schedule of Equipment and Services, or on the face of the All in One if you aren't using a Schedule [maybe your proposal serves as the Schedule] something like "Subscriber has been advised to use cameras in lawful manner" or "Subscriber has been advised to seek counsel regarding use of cameras".  
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ELECTRONIC CONTRACTS
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Ken,
 We use your contracts and have been for several years and they are great.  Has anyone converted them to be used electronically? Or as an auto attachment to billing / accounting software?  We struggle with the paperwork as far as managing contracts from start to finish.
 We use Microkey's software and it would be great if I could have techs get signatures out in the field off their iPads.
Thomas M. Soper
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RESPONSE
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     Electronic contracts are here and here to stay.  No doubt the future for the alarm industry.  There are several companies on The Alarm Exchange that assist with electronic contracts and can be found listed under Technology and Services that increase or preserve your RMR.  I have recently heard from other companies that we will be adding to the list so give them a try.  Just be sure to preserve the entire electronic contract, not just the data or face of the contract.  Also, comply with consumer laws because electronic contracts do not generally excuse compliance.

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Z WAVE LIGHT SWITCH: DO YOU NEED TO BE AN ELECTRICIAN
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Ken,
 The z-wave devices seem to be all the rage now. Something we run into is that people want the z-wave light switches when we sell them a home security system.  We aren't licensed electricians. That being said, how can we provide and install these switches? Is there a document they can sign to indemnify us or something of that nature? 
Thank you! 
MEGAN 
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RESPONSE
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 I need some help on this one.  If you are opening and rewiring a light switch you may need an electrical license.  The next logical question is what happens if you decide to install the devices that work with 110v instead of low voltage.  Stepping outside of your license parameters may also put you outside the protection of your contract.  Could even be gross negligence if your wiring mistakes cause a fire.  If you need an electrician then figure that expense when you estimate the job.  By the way I am not suggesting that you are working with 110v with the Z Wave; I don't know how that works and what is required for installation.  Maybe someone can comment.
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T