KEN KIRSCHENBAUM, ESQ
ALARM - SECURITY INDUSTRY LEGAL EMAIL NEWSLETTER / THE ALARM EXCHANGE
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Comment on insurance  / Customer privacy – website notice
January 16, 2020
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Comment on insurance from article on January 9, 2020
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Ken,
         For over 10 years our broker was one of the well-known brokers in the alarm industry, who a few years ago went to a different agency.  We had Crum & Foster until this year. I liked working with our broker but not with CIA; too difficult getting insurance certificates, etc.  Last year just after our policy renewed you wrote an article, sort of blasted Crum & Foster.  Between that and the problems with CIA and your recommendation, we contacted SARG (US Risk), as of 1/1/2020 are insured by them for GL and H&NOA at about a third of the price; went from $14k down to $5k with an additional 1 mil coverage and also covered for third party overage which we did not have.      Thanks for keeping us informed and your recommendation
Name withheld
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Response
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            Crum and Foster took over for First Mercury.  Run.  
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Customer privacy – website notice
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Ken
            Customer Privacy, Data privacy will be a bigger thing soon. what current processes that we use in Sedona are or are not in compliance with proposed law and how can we start to make internal changes. I'm interested to hear how you suggest we collect, store and protect customer data going forward from alarm codes, alarm passwords, cameras, net-work passwords, credit cards, etc. I’d like a one stop solution, if possible, since we are using industry specific software.
JM
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Response
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            One of the standard forms at www.alarmcontracts.com is the Privacy Statement for Website.  That’s what you need to post on your website.  That, and, don’t sell any customer information, and you’ll be OK.
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Ken Kirschenbaum,Esq
Kirschenbaum & Kirschenbaum PC
Attorneys at Law
200 Garden City Plaza
Garden City, NY 11530
516 747 6700 x 301
ken@kirschenbaumesq.com
www.KirschenbaumEsq.com