KEN KIRSCHENBAUM, ESQ ALARM - SECURITY INDUSTRY LEGAL EMAIL NEWSLETTER / THE ALARM EXCHANGE You can read all of our articles on our website. Having trouble getting our emails? Change your spam controls and white list ken@kirschenbaumesq.com ****************************** comment on can police and fire use auto attendant to screen calls March 25, 2022 ********************** comment on can police and fire use auto-attendant to screen calls from March 21, 2022 ********************** Ken The 90 second issue is found in NFPA-72 (National Fire Alarm & Signaling Code). So since the 90 seconds is found in the Annex, it is not enforceable. Another reference to 90 seconds is found in the Annex 26.3.8.1.1 (1). Joseph Hayes, CPP, PSP, SET www.firealarmdesign.net ********************** Response ************************ Customary response time whether by custom and practice or regulatory guidelines are undoubtedly satisfied when the central station operator connects with the 911 or other emergency call number. Delays caused by auto-attendant or simply too many calls requiring the 911 operator to put someone on hold or just ask them to wait a moment, is not the responsibility of the central station, provided of course that the central station is calling the correct number with the correct information. ************************ To order up to date Standard Form Alarm / Security / Fire and related Agreements click here: www.alarmcontracts.com *************************** CONCIERGE LAWYER SERVICE PROGRAM FOR THE ALARM INDUSTRY - You can check out the program and sign up here: https://www.kirschenbaumesq.com/page/concierge or contact our Program Coordinator Stacy Spector, Esq at 516 747 6700 x 304. *********************** ALARM ARTICLES: You can always read our Articles on our website at ww.kirschenbaumesq.com/page/alarm-articles updated daily ******************** THE ALARM EXCHANGE - the alarm industries leading classified and business exchange - updated daily ************************* Wondering how much your alarm company is worth? Click here: https://www.kirschenbaumesq.com/page/what-is-my-alarm-company-worth ****************************** Getting on our Email List / Email Articles archived: Many of you are forwarding these emails to friends or asking that others be added to the list. Sign up for our daily newsletter here: Sign Up. You can read articles and order alarm contracts on our web site www.alarmcontracts.com ************************** Ken Kirschenbaum,Esq Kirschenbaum & Kirschenbaum PC Attorneys at Law 200 Garden City Plaza Garden City, NY 11530 516 747 6700 x 301 ken@kirschenbaumesq.com www.KirschenbaumEsq.com